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Industry Contributor of the Year
Prepaid Awards and Emerging Payments Awards welcome your nominations for the 2013 Industry Contributors. You can nominate online now. Please take a moment to make your nomination for either Prepaid Awards Industry Contributor of the Year or Emerging Payments Awards Industry Contributor of the Year These awards are for individuals who have had a significant positive influence on the payments industry during the last year, either in prepaid or emerging payments. Nominations close at 17.00 on Friday 19 July. Click here to nominate.
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For the latest jobs in the card and payment industry, go to www.cardandpaymentjobs.com
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Wednesday, 26 June 2013
Prepaid Awards and Emerging Payments Awards 2013
Prepay Solutions now advertising on www.cardandpaymentjobs.com
www.cardandpaymentjobs.com are delighted to announce that Prepay Solutions are now advertising on the www.cardandpaymentjobs.com website, the leading community for payment industry talent.
ABOUT
They are currently seeking a Marketing Executive with Digital and Prepaid experience for a maternity leave cover role.
REQUIREMENTS
To view and apply the job on the www.cardandpaymentjobs.com site, click on the following here
ABOUT
PrePay Solutions is Europe's leading prepaid services
company. It is jointly owned by Edenred, the world leader in prepaid corporate
services, and MasterCard Worldwide, Europe’s leading prepaid network. Drawing
on over 10 years’ experience and the combined strengths of its shareholders,
PrePay Solutions delivers excellence in prepaid.
PrePay Solutions offers a range of payment services
including Transaction Processing, e-wallet provision, compliance and fraud
services, supply chain management, customer services, marketing and programme
design.
The company is present in 22 countries and provides
services to more than 50 blue chip organisations. It has clients across the
retail, corporate, online, mobile, travel, and financial sectors, and delivers
prepaid solutions to some of the largest global brands.
PROFILE
We are seeking an individual of graduate calibre, a confident self-starter with
excellent organisational skills and attention to detail. The successful person will
be able to demonstrate quick rapport-building with clients; experience in below-the-line
marketing techniques biased towards online/digital marketing within a B2B environment; excellent writing, creativity, research and
problem solving skills and ideally a background in retail banking or
financial services. Previous
exposure to managing external clients & third party service providers would
be highly desirable.
The contract will initially
be for a 6 months maternity cover period, with a potential 3-month extension.
KEY RESPONSIBILITIES
- Drive the marketing strategy
and propositions and deliver the annual marketing
plans for the
lifecycle of the product based on segmentation plans
- Product marketing with a
focus on in life product management (retention and growth)
- Campaign management from
briefing creative and copy through to production and implementation
working with internal campaign management team
- Ensure timely delivery of
communications through online channels such as email and web banners, etc.
and management of offline material
·
Report on and maintain good
understanding of campaign performance, and make recommendations to improve
- Upholding partner’s brand
and messaging
·
Implementation and adherence to
all defined customer and business rules to ensure compliance with legal and
regulatory guidelines
·
Identify developments to
current campaign processes to improve effectiveness, efficiency and quality of
service
·
General marketing assistance
required to market the PPS brand
·
Supporting the Sales and
Relationship Managers to ensure a superior level of client commitment
- Strong stakeholder
management with the ability to work across multiple teams in Product and
Marketing and third party suppliers
- Ability to work
autonomously – able to plan own
work and track progress against a plan
- Proactive, self-motivated
and able to use their initiative
- Excellent time management
and attention to detail
- Data driven: will have to
work with many different data sources and tools to report on campaigns and
produce analysis
- Sound working knowledge of
MS Office, especially Excel and PowerPoint
- Ability to work well in a
fast-paced team environment, have good communication skills
- Passionate and innovative
about problem-solving, with a dynamic and energetic style
- Demonstrable experience with
client relationships at all organisational levels
Desired:
·
University Graduate with significant marketing
experience
·
Biased towards online/digital marketing, preferably within retail banking or
financial services organisations
·
Knowledge of
the Prepaid market would be an advantage
·
Previous
exposure to managing external clients & third party service providers would
be highly desirable
To view and apply the job on the www.cardandpaymentjobs.com site, click on the following here
Monday, 24 June 2013
Consumers’ trust in mobile services
Consumers’ trust in mobile
services
Which systems have been
displayed and which trails currently
meet users’
expectations?
Paris, 24 June 2013 - Beyond devices and
connections, the pace is just as fast for mobile services. The addiction of
users to mobile broadband and Internet is quite amazing. The figures speak for
themselves, often at the billion level mark. Almost half the population of the
planet uses mobile communications… There were a total of 3.2 billion mobile
subscribers in 2012… … 7 billion connections were made in 2012 and 10 billion
are expected by 2017… More than 100 million tablets were sold in 2012… And the
same year, 5.1 billion SIM cards were shipped. Mobile applications, based on the
combination of identification and transaction services, are opening new business
opportunities in nearly all sectors of life and business.
The 2013 annual CARTES, Secure Connexions Event
will be held from 19 to 21 November 2013. In its “mobile
payment “ and “Smart shopping” areas, this world leading and annual exhibition
intends to focus on innovations and advanced technologies already conceived to
meet users’ expectations of secured mobile payments. The conference “Your future
is mobile: Trust it!” chaired by Sirpa Nordlund, Executive Director of Mobey
Forum, will highlight the latest developments.
Mobile payment
The power of mobile introduces a disruptive
transformation in financial services. As convenience and user-friendliness are
the main benefits expected by users, NFC is a key enabler of mobile payment.
Mobile devices that
enable tap-and-go payments through Near Field Communication (NFC) technology are
starting to achieve widespread penetration. The
development of mobile payment strategies is still dependent on the confidence of
customers, especially regarding
payment services. Users need to be fully convinced that their personal bank
details are securely kept and managed by their mobile device. In mobile payment
as a whole, differences appear according to the type of market. In mature
markets, mobile payments generally apply to purchases of goods and services from
online or proximity sales points.
In emerging markets, mobile
transactions are a financial service provided to unbanked populations and
generally relate to peer-to-peer money transfers. In both cases however, mobile
payment is the result of the high degree of penetration of mobile devices.
NFC projects in the mobile payment space are
being introduced to the market in Europe as well.Telefónica Germany recently
introduced its O2 Wallet enabling the storage of virtual credit cards
and other apps. For the wallet service, Giesecke & Devrient is providing
both the multi-application NFC SIM cards and the TSM (Trusted Service
Management) service.
Security is key, SIM is the
key
In this tremendous social shift, customers’
trust matters a lot. The players of the mobile ecosystem therefore are committed
to providing seamless security and safety to citizens, businesses and social
entities generally, whatever the final service to be delivered. Most mobile
devices can store personal data, photos, working documents, mail and content.
Security is the cornerstone of mobile business, from digital identity to
financial transactions and from health to education. The challenge is sizeable
as users are exposed to a wide range of risks: ID theft, transaction
repudiation, communication interception or breach of privacy…
In the face of the ever-growing complexity of
the mobile ecosystem, the SIM (as in ‘Security, Identity, Mobility’) UICC card
stands out as the technology best able to fulfill security and trust
requirements. Its inherently secure components provide a safe execution environment enabling
functions such as the generation of security keys or the legally binding
certification of digital signatures. Thanks to the SIM and whatever the device
(handset, smartphone, tablet), users can make use of mobile services with the
same high level of confidence that they have shown over the years to their
mobile phone thanks to the SIM.
A focus on mobile market
opportunities in health
The mobile industry is now addressing a large
range of socio-economic domains. One in particular is worth noting: health.
Although the potential benefits of mHealth solutions have been widely discussed
for over a decade, until recently the market never emerged from the trial phase.
The commercialization phase is opening now and according to Research2guidance
the mHealth market is expected to reach $26 billion in 2017.
Not only are consumers taking advantage of
mobile devices to manage and improve their own health, so are healthcare
professionals. A significant number (15%) of mHealth applications are primarily
designed for them. These include CME (Continued Medical Education), remote
monitoring and healthcare management applications. 97,000 mHealth applications
are currently available in major app stores, 42% of which are fee paying.
With more and more traditional healthcare
providers joining the mobile applications market, the business models will
broaden to include healthcare services, sensors, advertising and drug sales
revenues.
Mobile markets are limitless and trust is the
portal to a never-ending list of business opportunities and applications. To
adopt them, the last word will as usual be that of users, consumers and
citizens…
Isabelle
Alfano, Director of the Cartes Secure Connexions Event 2013, will be happy to
answer any questions. Please do not hesitate to
contact us.
Stay in
touch in real-time and get the latest news on the trade show:
- follow us on Twitter «@_cartes » and use #cartes2013
- join the CARTES Events group on Linkedin:
- download the MyCARTES mobile application
-
Join the
CARTES Facebook Community
For the latest jobs in the card and payment industry, go to www.cardandpaymentjobs.com
Friday, 7 June 2013
VISA EU recruiting V.me specialist on www.cardandpaymentjobs.com
Visa Europe is a membership association of more than 3,700 European banks and payment institutions. As a payment technology business, they provide the brand, systems, services and operating rules that make electronic payments between millions of European consumers, retailers, businesses and governments happen. They continually invest and innovate, creating new and better ways to pay and be paid. Their slogan is "We make money flow"
With an ever increasing company, they are looking to recruit a Product Development Owner for their V.me and have advertised this exciting position on www.cardandpaymentjobs.com
The successful Product Development Owner for V.me will work on Visa's in flight programme delivering an innovative e-Commerce product that represents a key part of Visa Future of Payments strategy:
•Drive successful development of an e-Commerce payment product to meet the needs of Member Banks, PSPs, Merchants, Consumers and Visa Europe
•Responsible for the V.me Consumer Self Service Portal and Checkout Registration, Card and Profile Self Service user interfaces and core product functionality
•Work with other Product and Service Development Owners to create a common and seamless User experience, service support capabilities and integrated risk protection
•Work within an Agile Scrum development team structure to deliver the business objectives of the project.
•Work with external development teams, in a complex multi system environment to create an end to end business system including audit and reporting
•Engage with Member Bank & PSP product design and implementation teams to understand their needs, constraints and routes to market for all new services
•Ownership of product capability definition and support of team activity to deliver the program outcomes
•Champion and secure internal and external buy-in for product proposition and design.
Core Tasks:
•Own and define product features to deliver compelling propositions to issuers and their Consumers.
•Responsible for the functional requirements (in conjunction with solution architects and business analysts) of V.me Consumer Self Service Portal and Checkout Registration, Card and Profile Self Services
•Creating a white label B2B framework that balances ease of maintenance and ongoing development of the core Portals with flexibility to reflect the look tough and feel of the Wallet provider branded offerings
•Facilitating intuitive user flows to deliver high registration conversion rates and Consumer navigation and self service facilities to keep Consumers informed of their wallet interactions and support first time self service resolution of queries and wallet/card maintenance
•Review proposition NFRs to ensure that meet Partner and Consumer needs
•Provide direction and ongoing support to system, UI, and Service process designers during development of concepts through to live handover to BAU
•Elicit internal, Member and (through research) Consumer stakeholder validation of product features and design, including developing capabilities in co-operation with V.me key Issuer launch partners
•Define proposition scope and outcomes and create supporting change briefs, user stories and success criteria for development sprints
•Contribute to development sprint planning and release backlog prioritisation
•Engage collaboratively with solution architects and developers to define detail product solution design
•Make decision within own authority and prepare recommendations for submission to programme governance structure
•Work with Agile team testing and external QA teams to validate acceptance criteria
•Contribute to daily stand-up and Product Development Owners’ meetings, end of sprint retrospectives and run Show and Tell sessions for stakeholders
•Competitor review and benchmarking of digital financial service and retail account registration, maintenance and transaction management services
•Produce, in conjunction with Technical Writers, high quality documentation to support V.me Consumer Self Service Portal and Checkout Registration, Card and Profile Self Service and supporting Help/FAQs
•Work with other Development Product Owners to ensure compatibility of requirements and solution design
•Work with the Product Rules team to establish rules and policies that that govern the product capabilities
•Support Delivery Project Managers in meeting Change Governance policies and providing accurate and timely reporting of progress, dependencies, risks and issues.
Desired Skills & Experience
•Understanding of Consumer journeys for financial services, wallet and retailer account websites and mobile applications
•Strong knowledge of websites that manage complex user scenarios such as registration, authentication, account management and transaction investigations
•Strong software design life cycle experience – business requirements gathering, wireframes, storyboarding, usability and exception management
•Experience of creating a digital Consumer self management and event communication services that drive regular site visits, high percentage of “right first time” self service interactions and great customer satisfaction ratings.
•Experience of interacting with and supporting development teams in the building out of designed UI’s
•Clear, concise and structured approach to analysis and problem solving, with ability to think of creative alternatives to existing or proposed solutions
•Strong stakeholder management skills, with ability to lead review sessions
•Experience of working closely with functional owners to design and document product features
•Experience of large scale application development
•Strong work ethic, proactive, flexible and able to work in new or undefined areas
•Experienced in working in time-pressured environments, with excellent delivery record
•Delivery focussed with an ability to balance conflicting needs.
Beneficial Skills:
•Agile development methodologies (preferably Agile Scrum)
•Experience of mobile wallet and payment applications desirable
•Experience of Accessibility standards implementation
•Experience of user/usability design and testing process
•Delivery project management
•Experience in multi European countries including UK, Spain, France, Poland, Nordics, Italy and Germany.
Education/Qualifications:
•Degree level or equivalent.
Travel:
•Occasional travel throughout Europe.
To apply for this outstanding opportunity with a leading payment industry player, go to http://www.cardandpaymentjobs.com/hot/jobs/product-development-owner---v--me-4437.htm
With an ever increasing company, they are looking to recruit a Product Development Owner for their V.me and have advertised this exciting position on www.cardandpaymentjobs.com
The successful Product Development Owner for V.me will work on Visa's in flight programme delivering an innovative e-Commerce product that represents a key part of Visa Future of Payments strategy:
•Drive successful development of an e-Commerce payment product to meet the needs of Member Banks, PSPs, Merchants, Consumers and Visa Europe
•Responsible for the V.me Consumer Self Service Portal and Checkout Registration, Card and Profile Self Service user interfaces and core product functionality
•Work with other Product and Service Development Owners to create a common and seamless User experience, service support capabilities and integrated risk protection
•Work within an Agile Scrum development team structure to deliver the business objectives of the project.
•Work with external development teams, in a complex multi system environment to create an end to end business system including audit and reporting
•Engage with Member Bank & PSP product design and implementation teams to understand their needs, constraints and routes to market for all new services
•Ownership of product capability definition and support of team activity to deliver the program outcomes
•Champion and secure internal and external buy-in for product proposition and design.
Core Tasks:
•Own and define product features to deliver compelling propositions to issuers and their Consumers.
•Responsible for the functional requirements (in conjunction with solution architects and business analysts) of V.me Consumer Self Service Portal and Checkout Registration, Card and Profile Self Services
•Creating a white label B2B framework that balances ease of maintenance and ongoing development of the core Portals with flexibility to reflect the look tough and feel of the Wallet provider branded offerings
•Facilitating intuitive user flows to deliver high registration conversion rates and Consumer navigation and self service facilities to keep Consumers informed of their wallet interactions and support first time self service resolution of queries and wallet/card maintenance
•Review proposition NFRs to ensure that meet Partner and Consumer needs
•Provide direction and ongoing support to system, UI, and Service process designers during development of concepts through to live handover to BAU
•Elicit internal, Member and (through research) Consumer stakeholder validation of product features and design, including developing capabilities in co-operation with V.me key Issuer launch partners
•Define proposition scope and outcomes and create supporting change briefs, user stories and success criteria for development sprints
•Contribute to development sprint planning and release backlog prioritisation
•Engage collaboratively with solution architects and developers to define detail product solution design
•Make decision within own authority and prepare recommendations for submission to programme governance structure
•Work with Agile team testing and external QA teams to validate acceptance criteria
•Contribute to daily stand-up and Product Development Owners’ meetings, end of sprint retrospectives and run Show and Tell sessions for stakeholders
•Competitor review and benchmarking of digital financial service and retail account registration, maintenance and transaction management services
•Produce, in conjunction with Technical Writers, high quality documentation to support V.me Consumer Self Service Portal and Checkout Registration, Card and Profile Self Service and supporting Help/FAQs
•Work with other Development Product Owners to ensure compatibility of requirements and solution design
•Work with the Product Rules team to establish rules and policies that that govern the product capabilities
•Support Delivery Project Managers in meeting Change Governance policies and providing accurate and timely reporting of progress, dependencies, risks and issues.
Desired Skills & Experience
•Understanding of Consumer journeys for financial services, wallet and retailer account websites and mobile applications
•Strong knowledge of websites that manage complex user scenarios such as registration, authentication, account management and transaction investigations
•Strong software design life cycle experience – business requirements gathering, wireframes, storyboarding, usability and exception management
•Experience of creating a digital Consumer self management and event communication services that drive regular site visits, high percentage of “right first time” self service interactions and great customer satisfaction ratings.
•Experience of interacting with and supporting development teams in the building out of designed UI’s
•Clear, concise and structured approach to analysis and problem solving, with ability to think of creative alternatives to existing or proposed solutions
•Strong stakeholder management skills, with ability to lead review sessions
•Experience of working closely with functional owners to design and document product features
•Experience of large scale application development
•Strong work ethic, proactive, flexible and able to work in new or undefined areas
•Experienced in working in time-pressured environments, with excellent delivery record
•Delivery focussed with an ability to balance conflicting needs.
Beneficial Skills:
•Agile development methodologies (preferably Agile Scrum)
•Experience of mobile wallet and payment applications desirable
•Experience of Accessibility standards implementation
•Experience of user/usability design and testing process
•Delivery project management
•Experience in multi European countries including UK, Spain, France, Poland, Nordics, Italy and Germany.
Education/Qualifications:
•Degree level or equivalent.
Travel:
•Occasional travel throughout Europe.
To apply for this outstanding opportunity with a leading payment industry player, go to http://www.cardandpaymentjobs.com/hot/jobs/product-development-owner---v--me-4437.htm
Tuesday, 4 June 2013
Senior Manager, Product Governance - Digital Wallet
For a leading global brand in the payments industry working on their digital wallet
Senior Manager - Product Governance
| Company | Mostyn Chase | |||
| Reference | 182/10121GOV | |||
| Sector | Business analytics / business modelling , Business Development, Business Operations | |||
| Salary, Benefits & OTE | Six Figure Package available for the right candidate | |||
| Town/City | London | |||
| Locations | UK, London | |||
| Job Type | Permanent | |||
| Date Posted | 17th May | |||
 | ||||
| ||||
Job Description |
 Product Rules / Requirements Gathering / Card Processing / Contract Negotiations / e-commerce Competitive six figure Salary, available for an exceptional candidate As a payment business that is at the forefront of technology, our client is currently launching and developing a new digital wallet for Europe and requires a senior individual to define the product governance framework. So what will the role involve? The purpose of this job is to contribute to the launch and market adoption of a new digital wallet product by developing the product governance framework, which will govern the use of the digital wallet offering across all ecosystem participants (Wallet Providers, Acquirers, Merchants, iPSPs, Consumers, Card Schemes). This is a senior management role, and the holder, as part of the e-commerce team, will be involved in defining and implementing a product rules framework by developing a holistic, end to end set of product policies. What must you bring? With proven experience in the e-commerce / online payments sectors you will have previously worked either with a merchant, iPSP or Acquirer. You must also be able to demonstrate: * Knowledge of the card transaction processing flows and the roles / responsibilities of the entities in the 4-party model * Experience with negotiating and putting in place legal agreements / contracts * Commercial law background * Ability to engage with and manage multiple stakeholders * High quality documentation skills - excellent written and spoken communications * Demonstrated hands-on project management capabilities with ability to work to tight deadlines * Proven ability to work cross-functionally and drive significant delivery initiatives * A "can do" mentality - demonstrating a real passion for making things happen combined with a flexible approach reflecting the dynamic nature of the role * Delivery focussed with an ability to balance conflicting needs You will have a distinct advantage if in addition to the above you can display: * Knowledge of card schemes * Agile development * Additional European languages So why apply? Excellent opportunity for you to join a global brand in the payments industry, working on an innovative payment solution which is set to become the future of payments. To apply, go to : http://www.cardandpaymentjobs.com/hot/jobs/senior-manager---product-governance-4354.htm |
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