Visa Launches "Everywhere You Want to Be"

Visa Inc. have launched "Everywhere you want to be," a multi-stakeholder communications platform reflecting their ambition to deliver universal access to Visa's digital payments.

"We recognized that, for the first time in Visa's 55-year history 'everywhere' is now within reach of 'everyone,'" said Antonio Lucio, Visa's chief brand officer. "New innovations, like mobile and e-commerce, are extending the value and reach of secure Visa payments to new people and places around the world. At this important inflection point in Visa's history, connecting to our heritage and vision was a powerful and irresistible idea."

In the 21(st) century, "everywhere" transcends card usage at physical locations. It's about realizing potential and achieving dreams. "Everywhere" now is relevant for a farmer in Rwanda paying school fees on his mobile phone, a jewellery designer in California selling to a global online customer base or a government official in Brazil rebuilding a village using a Visa prepaid card.

"We will express our vision to each of our audiences in ways that are directly meaningful to them," Lucio said. "This platform speaks to our dedication to change how we engage with all our partners, and helps underscore the defining characteristics of our business: convenience, reliability, security and access, that together deliver Visa's true value."

New Visual Identity, Advertising

With a new tagline, as well as a refreshed brand logo, Visa is introducing a new visual identity for one of the most recognized and powerful brands in the world.

The first external expression of the new platform debuts today with a new Olympic-themed television commercial airing in the United States, and then expanding to reach key audiences through variety of other traditional and digital channels in the coming months.

"The new platform is compelling because it encompasses strengths of Visa, past, present and future," continued Lucio. "'Everywhere' includes the tens of millions of merchant locations that accept Visa today. It's also the new ways and places people want to pay, including mobile and e-commerce. 'Everywhere' is also a celebration of everyone's aspirations, from an athlete achieving her Olympic dream to a single mother accessing her first bank account on a Visa card." 

What are your thoughts on the strap line ? 

 

For the latest jobs in the card and payment industry, go to www.cardandpaymentjobs.com

VISA EU recruiting V.me specialist on www.cardandpaymentjobs.com

Visa Europe is a membership association of more than 3,700 European banks and payment institutions. As a payment technology business, they provide the brand, systems, services and operating rules that make electronic payments between millions of European consumers, retailers, businesses and governments happen. They continually invest and innovate, creating new and better ways to pay and be paid. Their slogan is "We make money flow"

With an ever increasing company, they are looking to recruit a Product Development Owner for their V.me and have advertised this exciting position on www.cardandpaymentjobs.com

The successful Product Development Owner for V.me will work on Visa's  in flight programme delivering an innovative e-Commerce product that represents a key part of Visa Future of Payments strategy:

•Drive successful development of an e-Commerce payment product to meet the needs of Member Banks, PSPs, Merchants, Consumers and Visa Europe
•Responsible for the V.me Consumer Self Service Portal and Checkout Registration, Card and Profile Self Service user interfaces and core product functionality
•Work with other Product and Service Development Owners to create a common and seamless User experience, service support capabilities and integrated risk protection
•Work within an Agile Scrum development team structure to deliver the business objectives of the project.
•Work with external development teams, in a complex multi system environment to create an end to end business system including audit and reporting
•Engage with Member Bank & PSP product design and implementation teams to understand their needs, constraints and routes to market for all new services
•Ownership of product capability definition and support of team activity to deliver the program outcomes
•Champion and secure internal and external buy-in for product proposition and design.

Core Tasks:
•Own and define product features to deliver compelling propositions to issuers and their Consumers.
•Responsible for the functional requirements (in conjunction with solution architects and business analysts) of V.me Consumer Self Service Portal and Checkout Registration, Card and Profile Self Services
•Creating a white label B2B framework that balances ease of maintenance and ongoing development of the core Portals with flexibility to reflect the look tough and feel of the Wallet provider branded offerings
•Facilitating intuitive user flows to deliver high registration conversion rates and Consumer navigation and self service facilities to keep Consumers informed of their wallet interactions and support first time self service resolution of queries and wallet/card maintenance
•Review proposition NFRs to ensure that meet Partner and Consumer needs
•Provide direction and ongoing support to system, UI, and Service process designers during development of concepts through to live handover to BAU
•Elicit internal, Member and (through research) Consumer stakeholder validation of product features and design, including developing capabilities in co-operation with V.me key Issuer launch partners
•Define proposition scope and outcomes and create supporting change briefs, user stories and success criteria for development sprints
•Contribute to development sprint planning and release backlog prioritisation
•Engage collaboratively with solution architects and developers to define detail product solution design
•Make decision within own authority and prepare recommendations for submission to programme governance structure
•Work with Agile team testing and external QA teams to validate acceptance criteria
•Contribute to daily stand-up and Product Development Owners’ meetings, end of sprint retrospectives and run Show and Tell sessions for stakeholders
•Competitor review and benchmarking of digital financial service and retail account registration, maintenance and transaction management services
•Produce, in conjunction with Technical Writers, high quality documentation to support V.me Consumer Self Service Portal and Checkout Registration, Card and Profile Self Service and supporting Help/FAQs
•Work with other Development Product Owners to ensure compatibility of requirements and solution design
•Work with the Product Rules team to establish rules and policies that that govern the product capabilities
•Support Delivery Project Managers in meeting Change Governance policies and providing accurate and timely reporting of progress, dependencies, risks and issues.

Desired Skills & Experience
•Understanding of Consumer journeys for financial services, wallet and retailer account websites and mobile applications
•Strong knowledge of websites that manage complex user scenarios such as registration, authentication, account management and transaction investigations
•Strong software design life cycle experience – business requirements gathering, wireframes, storyboarding, usability and exception management
•Experience of creating a digital Consumer self management and event communication services that drive regular site visits, high percentage of “right first time” self service interactions and great customer satisfaction ratings.
•Experience of interacting with and supporting development teams in the building out of designed UI’s
•Clear, concise and structured approach to analysis and problem solving, with ability to think of creative alternatives to existing or proposed solutions
•Strong stakeholder management skills, with ability to lead review sessions
•Experience of working closely with functional owners to design and document product features
•Experience of large scale application development
•Strong work ethic, proactive, flexible and able to work in new or undefined areas
•Experienced in working in time-pressured environments, with excellent delivery record
•Delivery focussed with an ability to balance conflicting needs.

Beneficial Skills:
•Agile development methodologies (preferably Agile Scrum)
•Experience of mobile wallet and payment applications desirable
•Experience of Accessibility standards implementation
•Experience of user/usability design and testing process
•Delivery project management
•Experience in multi European countries including UK, Spain, France, Poland, Nordics, Italy and Germany.

Education/Qualifications:
•Degree level or equivalent.
Travel:
•Occasional travel throughout Europe.

To apply for this outstanding opportunity with a leading payment industry player, go to http://www.cardandpaymentjobs.com/hot/jobs/product-development-owner---v--me-4437.htm

Visa Europe - latest advertiser on http://www.cardandpaymentjobs.com

Visa Europe today became the latest new advertiser on the leading card and payment job board http://www.cardandpaymentjobs.com
They are seeking a Senior Manager, Product Development - Authentication.

The role is detailed below:

Senior Manager, Product Development - Authentication
Job purpose:
E-commerce continues to grow quickly and is undergoing a transformative phase with the mobilisation of the internet, the proliferation of connected devices, the fast adoption of social and local technologies by merchants and developers and the rapidly evolving consumer demand. Our vision is to develop the propositions to position Visa payment scheme of choice for e-commerce.
In this environment, Authentication becomes a truly strategically critical component of Visa payments. The Authentication team’s challenge is to shape the future-proof authentication framework (Authentication 2.0) that powers the e-commerce element of the Visa Future of Payments vision.
Put simply, you will develop and bring to market commercially viable authentication propositions (and possibly products) that ultimately help differentiate Visa in e-commerce. You will endeavour to do this in an agile manner; will leverage Visa’s existing authentication assets where applicable (i.e. Verified by Visa, V.me authentication engine) but not be constrained by them and will actively explore the external partnerships route.
You will be naturally curious about the topic, have a solid commercial product and partnership development background, and bring an external and future orientated perspective to VE’s thinking and plans.

Key Accountabilities:
• Contribute to the development of the Authentication 2.0 roadmap
• Develop the Authentication 2.0 roadmap’s individual propositions and be their ‘product’ owner (the majority of propositions will be components but some may be products in their own right)
• Develop the corresponding commercialisation models and go-to-market strategies (inc. related investment proposals)
• Develop new and maintain existing authentication-related partnerships and manage all related commercial aspects (licensing, investments, partnership agreements, IP etc)
• Work very closely with the team’s Senior Authentication Architect to ensure that the propositions are technically sound; consultatively with the Risk, V.me and mobile teams; and under the governance of the Authentication Council
• Lead our “outside in” thinking in this area by keeping abreast of external developments in authentication (payments and non-payments), identifying the critical areas (i.e. device fingerprinting, browser-based, mobile authentication, biometrics. models etc), benchmarking the key players in each area to bear on our plans
• Be an active Authentication champion internally and represent VE in the market place

Essential criteria:
• Extensive new product development experience in ideally the authentication industry or a related one e.g. payments, fraud management, IT security
• Significant partnership development experience in ideally the authentication industry or a related one e.g. payments, fraud management, IT security
• Track record of developing and bringing to market commercially viable propositions in ideally the authentication industry or a related one e.g. payments, fraud management, IT security
• Excellent people and relationship building/management skills with the gravitas to credibly engage with internal and external stakeholders
• Excellent written and oral communication skills
• Business knowledge of ecommerce, fraud and authentication
• Experience in Innovation
• Lateral thinker

To apply for this exciting role with a leading player in the payment space, go to :
http://www.cardandpaymentjobs.com/hot/jobs/senior-manager,-product-development---authenticati-3447.htm

Global Payments breach affects up to 1.5m cardholders

US transaction processor Global Payments says that "less than 1,500,000 card numbers may have been exported" as a result of a systems breach.

 

Following media reports, the company was forced to confirm on Friday that it had identified and reported unauthorised access to its processing system in early March.

It is thought that only North America cardholders are affected, with 'Track 2' data - including account numbers - compromised but not names, addresses and social security numbers.

News of the breach saw trading in Global Payments shares halted after their price plunged by as much as 13.7% on Friday.

Visa has also removed the company from its list of approved service providers, telling it to revalidate as PCI DSS compliant.

 

To view the latest jobs in the card and payment industry go to http://www.cardandpaymentjobs.com

 

 

Market activation opportunites at Visa - London based

There are 2 Market activation opportunites at Visa - London based with responsibility for Northern and Southern Europe.

Visa Europe is owned and operated by more than 4,000 European member banks and was incorporated in July 2004. In October 2007, Visa Europe became independent of the new global Visa Inc., with an exclusive, irrevocable and perpetual licence in Europe. As a dedicated European payment system it is able to respond quickly to the specific market needs of European banks and their customers - cardholders and retailers - and to meet the European Commission’s objective to create a true internal market for payments.
Visa enjoys unsurpassed acceptance around the world. In addition, Visa/PLUS is one of the world’s largest global ATM networks, offering cash access in local currency in over 200 countries.

These roles are accountable for developing, implementing and evaluating the communications plans and activities for their markets

The successful candidates will demonstrate the drive to lead the communications agenda for their markets working within a centralised approach whilst delivering the most effective solutions for each territory covered.
The person needs to be both ‘hands on’ in terms of implementation and also add real value in the strategic planning of communications.
The role requires an experienced communications expert, likely to have previously worked as a Senior Brand Manager (FMCG) or an Account/Planning Director at a communications agency.


Essential criteria:
• Extensive experience within marketing or communication roles covering financial services, FMCG, telecommunications or technology sectors.
• Demonstrable experience of managing and developing a team
• Experience of working across multiple European markets and cultures
• Good understanding of both ‘traditional’ and new/innovative media/communication channels
• Proven ability to show understanding of ROI and other marketing KPIs.
• Ability to multi task, prioritise according to business objectives, cope under pressure and deliver to tight deadlines
• Experience of using communications for customer acquisition
• Experience in developing and delivering promotions – including brief, mechanics, legalities, creative and fulfilment including the complexities of Visa’s ability to ‘see’ all data
• Strong presentation skills, both in putting presentations together and their delivery.
• Excellent influencing and communication skills to manage senior level internal and external stakeholders and to secure buy-in
• Team player to work in a matrix management organisation with a ‘can do’ attitude and a flexible approach to working – i.e. ‘Do what needs to be done’ – capable and determined to make things happen
• Proven ability to manage significant budgets

These are exciting opportunities to progress your career in a pan-European environment dealing with the biggest brands in the Financial Services sector.

For more information on the roles and how to apply go to http://www.cardandpaymentjobs.com/

Visa Consulting and Analytics awarded MCA membership

In September 2010, Visa Consulting and Analytics was awarded The Management Consultancies Association (MCA) membership and it has now joined a prestigious group of 55 premium consulting firms which includes the Big 4: Accenture, Deloitte, PWC and KPMG. Visa Consulting and Analytics is Visa Europe’s advisory practice. It has been awarded membership of the MCA, which is the representative body for management consultancy firms in the UK.

Visa Consulting and Analytics was founded in 2006 and had quickly established itself as a premium payments consulting business. It has clients across Europe and it helps them get the most out of their payments systems and cards.
MCA in a statement said that VC&A consultants draw from their pan global and European experience to deliver “strategic planning, capability and hands-on implementation of innovative and value creating payment solutions”.
Clients who have used the services of VC&A have consistently given approval ratings of above 85% to the consulting firm. 100% of clients who have used VCC&A have said they would work with it again.
After VC&A won the membership, Peter Ayliffe, President of Visa Europe, said in a statement that they were proud that the firm had surpassed MCA’s stringent entry criteria and become a member. He also said that the firm had, in less than 5 years established itself as a consultancy service to reckon with. He also said that getting membership of MCA was clear proof that VC&A has gained “a clear recognition of the quality and value”.
Alan Leaman, CEO of the MCA said in a statement after the announcement that MCA members gain a badge of quality and the rigorous Code of Practice they follow guarantees clients to believe that they are getting the best of consultancy services on offer. At http://www.cardandpaymentjobs.com/ we have an opportunity to join this prestigious team based out of Visa's Milan office. For more information on this and other exciting roles go to http://www.cardandpaymentjobs.com/