The search for customer service, excellence and innovation in card
& payments begins as the Call for Entries for The Card & Payments Awards
2014 is launched with a deadline of Thursday 3 October 2013
The aim of the Card & Payments Awards, now very well
established in its ninth year, is to search out and reward players in the UK and
Irish card and payments market who respond to customers’ needs with responsible
lending practices, product and technological innovation, and operational
excellence. The Card & Payments Awards is open to entries from credit,
debit, prepaid and charge card issuers as well as merchant acquirers and other
payment providers in the UK and Republic of Ireland.
The Awards, whose Prime Sponsor is TSYS, will continue to be judged
by an independent panel, chaired by John Woods, Chairman of leading financial
information provider, Moneyfacts.
The panel includes industry representatives from both UK and Irish
umbrella payment bodies, The UK Cards Association and Payments Council and IPSO,
and all four main card payment organisations, American Express, Diners Club
international, MasterCard and Visa as well as the Electronic Money Association,
the Prepaid International Forum, the Mobile Marketing Association and consumer
focussed organisations.
Categories cover product development, technology, innovation,
security, marketing, CRM, customer service and responsible lending practices.
The awards also include dedicated categories for alternative payments providers,
new debit card programmes and for initiatives launched by merchant acquirers.
There are two ‘By Nomination’ categories : Industry Personality of
the Year salutes an individual for a significant contribution made within the
qualifying period 1st October 2013 – 30th September 2013
whilst the Lifetime Achievement Award seeks to underscore a significant and
consistent contribution made across the span of a career.
The awards process will culminate in a black-tie Awards Dinner
& Ceremony next February at The Grosvenor House Hotel. The event which
traditionally sells out well in advance and at the 2013 Dinner and Ceremony some
1350 people attended.
Martin Fielding, CEO of Card Partnerships, organisers of the Awards
comments: ‘Once again, there is a great deal of anticipation about the entries
we expect to receive for 2014. Banks, Issuers and Payments brands continue to
work hard to differentiate themselves in a demanding trading environment and
these challenges stimulate creativity and innovation. Whatever the achievement or innovation from
whatever functional area, we look forward to seeing some of the exciting work
being undertaken in the UK and Irish payments industries. Fielding also commented : ‘The judging process for The Card & Payments Awards subjects
all entries to rigorous scrutiny and as a result being shortlisted , let alone
winning an Award, is a great achievement
to which all those in the industry can aspire.’
The categories are designed to reflect a range of disciplines and
activities that are common to issuers, payment card brands and payments services
operating across the UK and Irish markets.
The categories sponsored by Affinion International, American
Express, Aspire Lifestyles, Diners Club International, First Data, FIS, Gemalto,
Giesecke & Devrient, Ingenico (also a Silver Sponsor), MasterCard, TSYS
Managed Services EMEA , The Ashton Partnership and Visa, are as
follows:
• Best new credit card product of the year
• Best new prepaid card product of the year
• Best new debit card programme of the year
• Best card design of the year
• Best card marketing campaign of the year
• Best card benefits programme of the year
• Best card cross-selling programme of the year
• Best affinity or co-branded card programme
• Best business card programme
• Best CSR programme of the year
• Best initiative in mobile payments
• Best merchant acquiring initiative
• Best alternative payments programme
• Best security or anti-fraud development
• Best technology initiative of the year
• Best industry innovation of the year
• Best achievement in customer service
• Best CRM programme
• Most responsible credit card lending practices
• Best overseas payments programme
• Industry personality of the year (by
nomination)
• Lifetime Achievement Award (by nomination)
The deadline for entries is 17.00 on Thursday 3 October 2013.
In addition to category sponsors The Card & Payments Awards has
secured valued sponsorship from: VocaLink ( Reception Sponsor) and Contis Group
(After Show Party Sponsor) .
The winners will be announced at a black-tie Awards Ceremony and
Dinner on Thursday 6th February 2014 at The Grosvenor House,
London.
For more information, or for details on how to submit an awards
entry, visit the updated website at
www.cardandpaymentsawards.com
Will you be entering your company ? Which categories do you think will be the most popular ?Will you be at the awards themselves ?
Check out the latest jobs in the card and payment industry on www.cardandpaymentjobs.com
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