Showing posts with label AMEX. Show all posts
Showing posts with label AMEX. Show all posts

Thursday, 8 August 2013

Payment/Card Payment Business Analyst needed

RDF have a  client who is building a Payments Team and therefore requires Business Analysts with an emphasis on Business knowledge around Retail Banking and Payments.

Essential Duties and Responsibilities:

*          Elicits and clearly defines client needs by assessing and

documenting business opportunities, benefits, risks, and success factors

of potential business solutions. Conducts business assessment reviews

and walkthroughs for complex projects.

*          Provides problem definition, evaluation of requirements, and

implementation of solutions to meet business and user requirements.

*          Works directly with a client to solve problems or make decisions

requiring technical expertise or specialized knowledge.

*          Investigates client needs, regulations, and technology to

provide input into the design of a new system, system enhancements, or

acquired software or hardware.

*          Prepares and updates written material and explanations to

accompany systems, programs, and program changes.

*          May supervise overall activities of the consulting

engagements/projects or work independently on an engagement.

*          Provides vendor relations and client support, training and

testing within the area of expertise (e.g., client/server architecture,

payment solutions).

*          Manage projects or project sub-plans by developing, coordinating

and controlling the steps necessary to carry out a project within

established time frame, budget, quality and requirements.

 

 

Knowledge, Skills and Abilities:

*          Extensive knowledge of the financial services industry,

including payments using ATM, POS and other device types, card products

(Visa, MC, AMEX, etc...), transaction switching, card management

systems, EMV/Chip Cards, back office banking systems

*          Extensive knowledge of methods, tools, and technology used to

carry out tasks necessary to prepare business assessment deliverables

*          Considerable knowledge of Client Focus/Value Management

*          Considerable knowledge of the basic principles, processes,

phases and roles of multiple applications development methodologies

*          Thorough knowledge of conversion methodologies and the basic

principles, processes, phases and roles relevant to each conversion

methodology

*          Knowledge of basic, fundamental accounting principles

*          Skill in project management preferred but not required

*          Skill in understanding and focusing on the clients' needs,

establishing credibility and building relationships with clients

*          Skill in analysis, solid decision-making and problem solving

skills

*          Ability provide the direction required to supervise overall

activities of the consulting engagement and to provide performance

updates to company and client management as needed

*          Ability to effectively lead and supervise

*          Ability to maintain professional appearance and project a

professional image

*          Ability to use effective listening skills to develop

understanding of user questions or problems

*          Ability to rely on experience and judgment to plan and

accomplish goals

*          Ability to establish and manage priorities effectively

*          Ability to learn quickly and willingness to continuously learn

and enhance skills

*          Ability to demonstrate interpersonal and teambuilding skills and

manage conflict

*          Ability to communicate exceptionally both verbally and in

writing

*          Fluency in English, both written and oral. Additional language

skills are preferred but not required

*          Ability to establish and maintain effective working

relationships with employees, clients and the public

*          Willingness to travel and work at client locations, sometimes

for extended periods of time

Additional Key Competencies include:-

- Ambitious and self-starter

- Culturally aware

- Had exposure to other aspects within the financial technology space, as in core banking, mid-office applications and/or channels.

- Knowledge of payment hubs

Fantastic Benefits Package

Contractual benefits include:

-           26 days' holidays

-           Pension scheme (4% employee contribution, met with 6% employer

contribution)

-           Permanent Health Insurance (PHI)

-           Life Assurance (4 x annual salary)

 

Discretionary benefits (applicable to all employees) include:

-           Employee Share Purchase Plan (ESPP)

-           Healthcare Cash Plan

-           Employee Assistance Programme (EAP)

-           Eye care vouchers

-           Childcare vouchers

-           Cycle to Work scheme

-           Season ticket travel loan

-           Long Service Awards

-           Recognition scheme

-           Scholarship Scheme
 
Click here to view and apply
 
To view other roles in the payment industry, go to www.cardandpaymentjobs.com

Friday, 11 January 2013

Amex cuts 5400 jobs globally

American Express has detailed plans to cut over 5000 jobs, predominantly within the giant's travel business. This is mainly as a result of cost cutting and restructuring in order to deal with a "digital revolution".
 
Amex says that some of the losses will be offset, meaning that staffing levels will be between four per cent and six per cent down on the current total of 63,500 at the end of the year .

The global business travel unit will take the brunt of the losses as Amex seeks to respond to an environment in which customers increasingly use online channels and automated servicing tools.

The digitisation of services is also cited as a reason to continue the "reconfiguration of cardmember servicing and collections as we drive efficiency through our global scale and as more customers use online and mobile channels instead of paper and telephone".

Job losses will cut across all levels of seniority, businesses and staff groups and be spread proportionally between the US and international markets.

Amex stated that the move will cost around $287 million after tax in a fourth quarter restructuring charge.
 
In addition, the firm will take another $307 million after tax hit thanks to US cardholders redeeming rewards and various customer reimbursements.

After these charges, net income for the quarter was $637 million, or $0.56 per share, compared to $1.2 billion, or $1.01 per share the previous year, Fourth quarter consolidated total revenues net of interest expense were $8.1 billion, up five per cent from $7.7 billion a year ago.

Kenneth Chenault, chairman and CEO, Amex, says: "Against the backdrop of an uneven economic recovery, these restructuring initiatives are designed to make American Express more nimble, more efficient and more effective in using our resources to drive growth."
 
For the latest jobs in the card and payment industry, go to www.cardandpaymentjobs.com
 

Thursday, 8 March 2012

American Express and Morgan Stanley Announce New Co-brand Cards Created Exclusively for Morgan Stanley Smith Barney Clients

American Express and Morgan Stanley Announce New Co-brand Cards Created Exclusively for Morgan Stanley Smith Barney Clients
NEW YORK, March 8, 2012 --

American Express and Morgan Stanley today launched two new co-branded Cards: The Morgan Stanley Credit Card from American Express and The Platinum Card® from American Express exclusively for Morgan Stanley.

The new Cards offer exclusive benefits for Morgan Stanley Smith Barney clients with eligible brokerage accounts(1) and access to American Express' award-winning customer service and Membership Rewards® program. Key features include:

The Morgan Stanley Credit Card from American Express(2)
The Platinum Card from American Express Exclusively for Morgan Stanley(2)
10,000 Membership Rewards points after spending $1,000 within 3 months of opening a Card account50,000 Membership Rewards points after spending $1,000 within 3 months of opening a Card account
Additional Cards at no annual fee One Additional Card at no annual fee
1X Membership Rewards point for all eligible purchases1X Membership Rewards point for all eligible purchases
$0 Introductory offer for first year, then $95 annual fee Access to Airport Clubs, $200 Airline Credit, no foreign exchange fees and access to Platinum Card® Concierge
Annual fee of $450

"These new cards advance our commitment to serving our clients' wealth management needs, including investment, credit and cash management, in a comprehensive fashion. We are delighted to partner with American Express, a true leader in the field, to offer clients a convenient way to enjoy superior service combined with an exceptional rewards program," said Shelley O'Connor, Head of the Morgan Stanley Private Banking Group.

"This is an important collaboration for our Consumer Services business and we are pleased to welcome Morgan Stanley to our growing family of partners," said Gunther Bright, executive vice president and general manager, business development and partnerships, American Express. "The benefits, rewards and experiences we're offering through our new Cards reflect the premium value of our brands and our long heritage of award-winning service."

Membership Rewards Program from American Express
Cardmembers are automatically enrolled in the Membership Rewards program and can redeem points for rewards including: vacations, tickets to concerts, the latest gadgets and gift cards to many of their favorite stores. Cardmembers have the option to transfer points directly into many airline frequent-flier programs for award seats or use the Pay with Points feature to book any seat, anytime, on any airline with no blackout dates or other restrictions.

Points have no expiration date, and there is no limit on the number of points a Cardmember can earn. Cardmembers will have an opportunity to earn Membership Rewards points by adding Additional Cards to their account for members of their family or trusted household.

To view jobs in the card and payment industry, go to http://www.cardandpaymentjobs.com

Friday, 2 March 2012

Amex rolls out Facebook app for Serve e-wallet

American Express has rolled out a Facebook application for its Serve digital wallet platform.
The newly launched application will allow customers to send, receive and request money directly via Facebook.
Once the transaction is completed, a message will be posted on the recipient's Facebook wall providing directions on where to collect their money or to sign up for Serve. Users can also request money using the application, selecting the relevant Facebook friend who owes them and sending a request.
In addition,  American Express has entered a partnership with Chinese payment services provider Lianlian Group, to enable the latter to use the American Express Serve commerce technology platform to develop products and services for consumers and business customers in China.

To view the latest e-wallet jobs and others in the payment indutsry go to http://www.cardandpaymentjobs.com 

Saturday, 4 February 2012

AMEX RECRUITING ON HTTP://WWW.CARDANDPAYMENTJOBS.COM - LEAD TECHNICAL ARCHITECT - ADVANCED PAYMENTS

LEAD TECHNICAL ARCHITECT - ADVANCED PAYMENTS
A global leader in financial services, American Express has built its reputation on innovation and forward thinking. And since we’re committed to becoming the world’s most respected service brand, we recognise that developing leading-edge technologies plays a vital role in our continual drive to deliver the best possible service to our customers.

Right now, we’re looking for a qualified technical specialist to be responsible for the provision of detailed, consultancy and technical architecture on Mobile NFC, Contactless card and EMV chipcard developments, certifications and deployments. Whilst developing the technical standards, specifications, and certification processes and procedures for chip-based advanced payment products, you may also participate in or contribute to industry standard bodies.

As a talented architect you will be expected to have in-depth knowledge and experience in the majority of the following areas:
o Card Payments and Networks; Card Issuing and Acquiring
o Smartcard products and applications
o Mobile NFC and Contactless card payments
o EMV and other technical standards, such as Global Platform and ISO8583

Additionally you will be able to make significant contributions to technical specifications and solutions definition, and with excellent communication and relationship skills to be able to interact with internal business teams, technical colleagues and external third parties or vendors.
American Express is recognised the world over as a great place to work. Join us and you’ll find it easy to see why. You’ll be rewarded with an excellent package and will enjoy all the competitive benefits, training and career opportunities you’d expect from such a diverse and successful international organisation.
GO TO http://www.cardandpaymentjobs.com/hot/jobs/lead-technical-architect----advanced-payments-1795.htm TO APPLY NOW FOR THIS EXCITING BRIGHTON BASED OPPORTUNITY